Package must be taken as a whole package. No refund or subsitutes are given for any items on the package not utilised.
No Refund for early departure or incomplete stay.
Surcharge of RM40 per person per package applies during school holidays, eves of/public holidays in Malaysia & Singapore. Refer to our Seasonality Surcharge Calendar.
Package includes:Welcome drink
Accommodation in air-conditioned rooms
Complimentary Boat Transfer (Mersing/Pulau Besar/Mersing)
Meals: (3D2N : 2B/2L/2D) & each extension night entitles 1B/1L/1D
Complimentary Jungle or Beach Trekking (1-2 hours)
Complimentary coffee & tea only (Excluding bottled water, alcoholic & carbonated drinks)
Package excludes:Marine Conservation Fees of RM10 p/pax (Local) & RM25 p/pax (foreigner). Subject to change
Any expenses of personal nature
Children rate(4-12 years old)Child between 04-11 years old is chargeable
Children sharing same room with 2 Adults - Child Rates Applies
Children sharing room with 1 Adult - One of the child will be charge full Twin Adult rate
If Children not sharing with Adults - two children will be charge full Twin Adult rate
Child below 04 years old is F.O.C (without mattress / bed)
Marine conservation fees:Marine Conservation Fees of RM10 p/pax (Local) & RM25 p/pax (foreigner). Subject to change
Check in / Check out timeCheck In : after 12.00pm
Check Out : before 10.30am
Any request for check-out time extension will be subject to room availability and management discretion
If extend check out time to / after 3.00pm, there will be a nominal charge of RM100 per room.
*The resort reserves the right to reschedule or cancel the boat timing due to sea, weather and tide conditions
*The resort will not be held responsible for any delayed on arrival due to flight delays or rescheduling, or any delay in 3rd party transportations for whatever reasons which will subsequently missed our 11.00am boat to the resort. Those who missed the boat will have to charter their own boat.
*The resort will not be held responsible for any missed transport connections, whether flights, buses, train or any 3rd party transport, resulting from delays in the boat transfer arising from weather, seas, winds and tide conditions or/and due to any unexpected mechanical breakdown of the boat.
ElectricityPlease be inform that there be a daily 3 hour power cut-off (03.00pm - 06.00pm) for the off-peak months of February, March and October. There will be 24-hours electricity from April to September unless due to unforseen and uncontrollable circumstances.
Boat schedules & ratesFrom Mersing to Pulau Besar - 12.30pm (Please check with resort prior booking)
(Boat journey takes between 45 mins to 70 mins; depending on sea conditions)
Feb 17th - Oct 31st (All Season)Schedules Boat Transfer - ONCE A DAY ONLY
Mersing Jetty to Pulau Besar 12.30pm only (1230 Hrs)
Pulau Besar to Mersing Jetty 10.30am only (1030 Hrs)
*The resort reserves the right to reschedule or cancel boat timing due to sea, weather and tide conditions.